phone+91-87222 63165 / +1(510)-379-9024 contact@syncomint.com
Try Our Sample Training Videos

Course Info

Salesforce Admin Administrators are critical to a company's ongoing success with Salesforce. A SalesForce Administrator configures and manages Sales and Service Cloud applications and suggest ways for their company to get even more from additional features and capabilities. Benefits of the Program

With this course program you'll gain core knowledge and skills to be an expert. Syncomint provide hands-on experience which make you an expert and you will be able to take up responsibilities in this field.

Topic List

This course on SalesForce Admin will guide you from the basics and you'll gain hands-on experience through various case studies. Syncomint provides you Classroom Training as well as Live Virtual Training.

Course Content
[formac-acc title="Lesson 1: CRM Overview & SaaS"]What is CRM?, CRM cloud platform, CRM cloud infrastructure.[/formac-acc] [formac-acc title="Lesson 2: Salesforce Applications Overview"]The Sales Cloud, The Service Cloud, Force.com platform[/formac-acc] [formac-acc title="Lesson 3: Configuration Basics Overview"]Application Elements Overview (Tabs, App, Links, HomePage Component)[/formac-acc] [formac-acc title="Lesson 4: Salesforce Building Blocks Overview"]Workflow Rules Overview[/formac-acc] [formac-acc title="Lesson 5: Personal Customization"]Password Reset, Login Access, Calendar Sharing[/formac-acc] [formac-acc title="Lesson 6: System Administration"]Roles, Profiles, User Set, Login History, Queues, Groups[/formac-acc] [formac-acc title="Lesson 7: Advanced System Administration (Security Controls)"]OWD, Sharing Settings, Password Policies, Audit Trail[/formac-acc] [formac-acc title="Lesson 8: Communication Templates"]Data Loader, Mass Update/Transfer Records, Storage Usage, Sandbox[/formac-acc] [formac-acc title="Lesson 9: Monitoring Logs & Jobs"]Concluding Session with Q&A[/formac-acc] [formac-acc title="Lesson 10: Concluding Session with Q&A"]Conclusion[/formac-acc]

ClassRoom Schedule

Classroom Training - 10 Days

Day 1

11AM-5PM
CRM Overview & SaaS
  • What is CRM?
  • CRM cloud platform
  • CRM cloud infrastructure.

Day 2

11AM-5PM
Salesforce Applications (Marketing, Sales, Service) Overview
  • The Sales Cloud
  • The Service Cloud
  • Force.com platform

Day 3

11AM-5PM
Configuration Basics Overview Application Elements Overview
  • Tabs
  • App
  • Links
  • HomePage Component

Day 4

11AM-5PM
Salesforce Building Blocks Overview
  • Objects
  • Page Layouts
  • Related List
  • Fields
  • Buttons
  • Workflow Rules Overview

Day 5

11AM-5PM
Personal Customization
  • Password Reset
  • Login Access
  • Calendar Sharing

Day 6

11AM-5PM
System Administration
  • Roles
  • Profiles
  • User Setup
  • Login History
  • Queues
  • Groups

Day 7

11AM-5PM
Advanced System Administration (Security Controls)
  • OWD
  • Sharing Settings
  • Password Policies
  • Audit Trail

Day 8

11AM-5PM
Communication Templates
  • Data Loader
  • Mass Update/Transfer Records
  • Storage Usage
  • Sandbox

Day 9

11AM-5PM
Monitoring Logs & Jobs

Day 10

11AM-5PM
Concluding Session with Q&A

Live Virtual Class Schedule

Virtual Training - 5 Days

Day 1

8AM-12PM && 1PM-5PM
CRM Overview & SaaS
  • Salesforce Applications (Marketing, Sales, Service) Overview

Day 2

8AM-12PM && 1PM-5PM
  • Configuration Basics Overview
  • Application Elements Overview (Tabs, App, Links, HomePage Component)
  • Salesforce Building Blocks Overview (Objects, Page Layouts, Related List, Fields, Buttons etc)
  • Workflow Rules Overview

Day 3

8AM-12PM && 1PM-5PM
Personal Customization (Password Reset, Login Access, Calendar Sharing etc) System Administration
  • Roles
  • Profiles
  • User Setup
  • Login History
  • Queues
  • Groups

Day 4

8AM-12PM && 1PM-5PM
Advanced System Administration (Security Controls) OWD
  • Sharing Settings
  • Password Policies
  • Audit Trail
  • Communication Templates
  • Data Loader
  • Mass Update/Transfer Records
  • Storage Usage
  • Sandbox

Day 5

8AM-12PM && 1PM-5PM
  • Monitoring Logs & Jobs
  • Concluding Session with Q&A